Program Communications Lead (Hydro One)

Job Description

Provided below is the Communications and Engagement scope associated with this SAP S4 program implementation. The role is part of a larger OCM and Comms Team engaged to support the client in their S4 implementation.

• Develop and manage a communication and engagement strategy and plan aligned with the client’s communications lead and business teams.
• Deliver strategic, multi-channel messaging tailored to stakeholder personas supporting project vision and brand.
• Maintain communication calendars, feedback loops, execution protocols, and messaging frameworks for leadership, frontline, union, and other employee groups.
• Execute communication activities, including cut-over communications.
• Support management with content creation and design for enterprise and program communications, intranet, and SharePoint.
• Build and support a change network by identifying champions with help of business leads.
• Facilitate change network sessions monthly initially, increasing frequency to bi-weekly and weekly around Go-Live.
• Prepare materials and toolkits to empower change champions by line of business.

Responsibilities: To summarize scope and expectations of the Program Communications Lead role, the key focus is to:

• Create and manage the visible face of the project for the company
• Develop and drive the overall program messaging
• Alignment and Coordination with Corporate Comms and Enterprise Transformation Office (ETO)
• Manage the 30-60-90-day plan and ensure appropriate reporting at Executive/Sponsorship, ETO and Enterprise levels
• Manage and execute on communication artifacts and large, visible events at the level as currently managed by our Corporate Communications Team.
• Executive / Leadership messaging, delivery support, and management of Exec/Leadership comms profile for project

Qualifications